Frequently Asked Questions

What is Injured Call Today (ICT)?

ICT helps to connect patients with physicians that specialize in treating accident-related injuries. ICT was born out of the necessity when its founders had difficulty finding the right doctors to treat injuries sustained in a car accident.

How does Injured Call Today (ICT) work?

ICT allows you to search for, review, and make online appointments with local doctors who specialize in treating slip and falls, work, and auto-accident related injuries.

Is Injured Call Today (ICT) a healthcare provider?

No, ICT is a technology platform that allows patients who were injured in an accident to connect and schedule an appointment with medical specialists experienced in treating accident-related trauma.

Do I have to pay for using Injured Call Today (ICT) service?

No, ICT is always free for patients.  However, when visiting a doctor’s office, you may be liable for certain medical costs like insurance deductibles or co-payments. Please make sure to verify your coverage prior to making your doctor’s appointment.

How is Injured Call Today (ICT) different from other services?

ICT focuses only on helping those injured in an accident to find the right doctor. Accident-related injuries can be challenging and may be difficult to diagnose and treat by a family physician. They require a team of experienced injury physicians. Also, some patients with accident-related injuries may be involved in a legal case, and it’s essential that your treating physician diligently communicate with your attorney, provide timely medical treatment reports, and be available for expert testimony. Healthcare providers listed on ICT have years of both injury rehabilitation and medical-legal experience.

What kind of medical specialists are listed on the Injured Call Today (ICT) directory?

Since our focus is helping patients who have sustained accident-related injuries, or specialists focus on musculoskeletal physical rehabilitation. These specialties include orthopedic surgeons, neurologists, chiropractors, physiatrists (Physical Medical and Rehabilitation, PM&R), physical therapists, acupuncturists, psychologists, as well as ancillary healthcare services such as pharmacy, durable medical equipment, diagnostic testing such as X-Ray, NCV, EMG, CT Scan, and MRI.

Can any doctor be listed in Injured Cal Today (ICT)?

No. To be considered for the inclusion in the ICT directory, only doctors possessing the following qualification can apply.

    • Licensed and Credentialed in their field or specialty
    • Be in good standing with local and national medical boards and societies
    • Authorized By The NYS Workers’ Compensation Board
    • Accept No-Fault (Auto), Workers’ Compensation Insurance and Liens (Personal Injury)
    • Have extensive experience in treating accident-related injuries
    • Promptly provide medical records and reports
    • Be available for depositions
    • Expertise in testifying in court on claimant’s behalf

What are your privacy and security policies?

We take the privacy and security of our customers seriously and focus on safeguarding and protecting your personal information. Our data is encrypted and sent via a secure HTTPS connection, our staff is trained and complies with national HIPAA (the Health Insurance Portability and Accountability Act) standards. For learn more click on the following links: Privacy Policy, Terms of Service

More Questions?

Please contact us by clicking here and we will do our best to answer all of your questions as quickly as possible.