Please ensure Javascript is enabled for purposes of website accessibility

Uber Accident: What To Do If You Get Into a Car Crash in Uber?

uber accident

No need to stand on the corner hailing a cab like the old days. Modern technology makes alternative transportation available to almost everyone around the world.

But as easy as it is to smartphone an Uber®, the risk of driving one is no different than driving a cab. You need to know what to do if you get into an uber accident.

People touch and tap for an Uber because they’re more cost-effective than regular cab rides. You don’t have to worry about a ticking meter when you’re sharing the ride with someone else. Also, today’s ridesharing concept is much safer than flagging a cab.

Uber drivers undergo continuous background checks—motor vehicle and criminal searches. Riders have the option of rating their drivers as well, encouraging them to drive safer.

What should you do if you’re an Uber passenger or a driver and get into an accident? Find out here as we detail the steps you need to take to ensure you follow protocol.

Remain Calm

Motor vehicle accidents aren’t like crashing your bike into the neighbor’s mailbox. You don’t always shake it off, get back up, and try it again.

Accidents are not only physically disruptive but they can temporarily disturb your psychological well-being. It’s important to remain calm and remind your passengers to do the same.

Remaining calm helps you think in a rational manner while following a logical course of action.

Depending on how bad the accident is, sudden reactions can make matters worse. Take a few seconds to digest what just happened before moving. Breathe deeply then speak in a calm voice to everyone inside the vehicle.

Your next steps rely on calm, rational actions, not a reaction.

Check-In on Everyone 

When you’re the driver, it’s your job to check and make sure everyone is okay, especially if you’re at fault. That includes parties inside the car and in the other vehicle.

Ask simple questions like:

  • Are you okay?
  • Are you hurt?
  • Can you breathe?
  • Do you need an ambulance?

Asking simple questions lets you hear everyone’s voice to assess the state of emergency.

Call for Help

Call for the police and/or ambulance right away. If no one’s hurt, use the non-emergency number but make sure you call to cover yourself.

Expect the arriving officer to assess the situation and file an official report. Ask for a copy for your records. Most insurance companies rely on the officer’s report. Plus, if you get sued, it’s best to have it.

Contact Uber 

If you are an Uber driver or a passenger,  you should make them aware of all accidents. Follow Uber digital reporting steps:

  • Open your smart device and go to your Uber guide
  • Go to Trip and Fair Review
  • Select the “I was in an accident” option
  • Check the correct trip in which the accident happened
  • Explain in detail what happened

An Uber team member should reach out to you almost immediately to verify your safety and all involved.

Seek Medical Attention

If you were involved in an Uber accident or any auto accident for that matter, it’s essential to get checked out by an experienced auto injury doctor right away as some accident injury symptoms can be delayed for hours or days.

Speak to a Legal Professional 

Not all auto accidents require a lawyer, but it doesn’t hurt to get a free consultation with a trusted personal injury attorney after an accident. Call a legal professional to discuss the accident. Find out your rights and liabilities, if any.

Be Proactive After an Uber Accident

No one wants to get into an accident, especially if your job requires driving. If you’re a ride-sharing driver or a passenger and you get into an Uber accident, know what to do upfront.

Keep calm and seek medical attention as soon as possible.

Call 1-800-897-8440 to find an experienced auto injury doctor near you and get on the road to recovery!


Request Your Appointment